TWO NORTH
TECHNOLOGIES
When it comes to early intervention services, every moment counts. The earlier children and families receive support, the better their outcomes. Outdated systems, excessive paperwork, and inefficiencies can create delays—so how do you ensure every family gets connected to the right resources at the right time?
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The answer: FIRST STEPS—a web-based referral platform designed to save states time and money, improve data accuracy, and eliminate unnecessary paperwork. By simplifying and accelerating the referral process, FIRST STEPS ensures that families receive the services they need without unnecessary delays, helping states deliver more efficient and effective early intervention programs.
01 / ACCURACY
​Online forms can include validation checks (e.g., required fields, format checks) to ensure that the information entered is complete and accurate.
This minimizes the chances of mistakes, such as missing details or incorrect contact information, which are common in paper-based referrals.
02 / SPEED
​Web referral forms streamline the referral process by automating data collection, reducing manual entry, and minimizing paperwork. This results in quicker processing times, allowing providers to respond faster to requests for services and begin interventions without delays.
03 /COST SAVINGS
Businesses can save between 25%–40% in administrative costs. Reduced need for printing, mailing, manual data entry, and storage of physical documents translates into direct cost savings.
Additionally, reduced follow-up time and fewer errors result in more efficient resource allocation.
WHY
SHOULD I USE
FIRST STEPS?
INCREASED ACCESS
In many states, families and caregivers may not know where to turn for help when they suspect their child could benefit from early intervention services.
Our mobile friendly "FIRST STEPS" provides a simple, accessible entry point to these critical services. With just a few clicks, families can be connected to the right providers or programs—no matter where they live—helping to break down geographic and informational barriers.
TIMELY REFERRALS
Traditional referral systems can be slow, leading to delays in support and missed opportunities for intervention.
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The "FIRST STEPS" system streamlines the process. This means faster response times and a more efficient allocation of resources, ensuring that children are identified and enrolled in programs as quickly as possible.
DATA COLLECTION
​The "FIRST STEPS" system offer states the ability to collect valuable data about the effectiveness of their early intervention programs.
By tracking referrals in real time, states can gather insights into where referrals are coming from, which services are most in demand, and how long it takes for families to get connected to the services they need.
FAMILY TRUST
"FIRST STEPS" offers families an easy, transparent way to access early intervention services, which can increase trust in the system.
When families are able to navigate the referral process independently, they feel more empowered and informed about the services their children will receive. This fosters a stronger relationship between families and service providers, leading to better engagement and better outcomes for children.
